[2024]How to Fix"Location Not Available" on iPhone

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Philip Williams


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The Find My is a very helpful app on iPhone. Through it, you can track device locations, share locations with family, play sounds to help locate them and erase data from devices remotely. However, sometimes problems appear, such as "Location Not Available" on iPhone.

Today I will talk about this in detail, tell you why it happens, and how to fix it. Well, let’s get started.

how to fix location not available on iphone

In this article:

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Part 1: What's the Reasons iPhone Says "Location Not Available"?

Before discussing how to solve the problem of iPhone saying Location Not Available, we should first figure out the reasons behind it.

To help you have a better understanding, here I list the main causes:

  • Disable Location Services: The Find My app relies on location services to track your device. If location services are disabled, the app can’t determine your place and may tell you "Location Not Available".
  • Poor GPS Signal: Just like the first reason, location tracking is related to signals. If the signal is weak, or say unavailable, the app may have difficulty locating your iPhone.
  • iphone no service
  • Software Problems: In fact, the software also affects the iPhone's location tracking. It can affect the accuracy of the Find My app and result in this kind of errors.
  • Hardware Problems: Hardware problems with the GPS component would affect the Find My app. It can also result in errors when determining the location of the device.

Part 2: How to Troubleshoot "Location Not Available" on iPhone?

Once you know the cause of the problem, it's easy to handle. You can choose methods based on the problem. Here are some usual and effective methods:

Tips 1 Enable Location Services

Go to Settings > Privacy > Location Services and see if Location Services are enabled for the "Find My" app and other relevant apps.

procedures to enable iphone location services

Tips 2 Check GPS Signal

Go out to an open place, because it can improve GPS signal reception. Then you can turn Airplane Mode on and off to reset the device's connections. This will improve the GPS signal, too.

iphone airplane mode

Tips 3 Update iOS System

Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to confirm your version.

update ios system

Tips 4 Reset Location & Privacy Settings

You can reset the Location & Privacy settings on your iPhone. Go to Settings > General > Reset > Reset Location & Privacy. This will reset all location settings to their default values.

reset iphone locarion and privacy settings

Tips 5 Restart iPhone

Restart your iPhone to refresh the system. Sometimes restarting can resolve software glitches that may cause the problem.

If the above five ways still don't solve the problem, then your friend's iPhone may have a problem, so it shows the location unavailable on iPhone. You can ask them to re-launch the Find My app or do the above steps. In this way, you can know where the problem lies.

Part 3: [Comparison] "No Location Found" VS "No Location Available"

In the above article, I talked about the reasons and solutions for "Location Not Available".

Next, I’m going to teach you how to tell "No location Found" from "No Location Available". Why? This is because they are two different problems but they also have similarities somehow.

Since many people are confused about their differences, I compare them in different aspects below, and you can have a look intuitively. 

Location Not Available

No Location Found


The system can’t determine or retrieve your current locatio.

The system can’t find the location of an exact device.


Device offline/Airplane Mode on/Poor network signal.

Device turned off/Location services offline.

User experience

The user may see a message saying "Location Not Available" or similar, and instructions to check device settings or try again later.

The user may see a message saying "No Location Found" with options to try again, refresh, or wait for the device to come online.

Location updating

The location of the user won’t update when reconnecting.

The location of the user will update when reconnecting.


See if your device is online and not in Airplane mode, enable location services for the device, check network connection.

Ensure your iPhone is not turned off and check for location services settings on your device.

Part 4: FAQs About "Location Not Available" on iPhone

1Why isn't the Find My app updating others' locations?

There are two possible scenarios. First, check if your iPhone's location system is working properly and if the network is connected. Second, ask your friend to check if his/her iPhone is connected to WiFi or cellular.

Here is the route: Settings > Privacy > Location Services.

2How can I tell if someone has turned off their location?

If you see the "Location not available" message on the Find My app, it means that someone has turned off their location. In this case, your friend's icon will probably be absent from the map in the Find My app.

3Will someone know if I check their location on iPhone?

No. Based on Apple's privacy protection, others can't know if you've checked their location or how many times you've checked it.

Bonus Tip: Change Your iPhone Location With 1 Click

Now that you know the reasons why "Location Not Available" happens and how to fix it, next I'd like to recommend a useful tool that can spoof location on your iPhone with one click--LocaChange.

Whether you want to spoof your location for the purpose of privacy protection or just for fun, you can choose LocaChange. Here are the reasons:

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Key Features of LocaChange

  • New and Compatible: Compatible with the latest iOS 17 & Android 14.
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  • Simple Operation: 1-click to change location on iPhone to any place or coordinates.
  • Authentic Imitation: Simulate GPS movement with customized route & speed.
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In my article today, I share with you the basic knowledge about the reasons for and solutions to "Location Not Available" on iPhone, and I also provide details about how to distinguish "Location Not Available" from "No Location Found". I hope this has been helpful. Also, remember to have a free trial of LocaChange, the powerful tool that helps you hide or change your location with 1-click.

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