LocaChange App Privacy Policy

Effective Date: May 25, 2018

This web page represents a legal document and is the Privacy Policy for LocaChange and our website (www.locachange.com) as required by European General Data Protection Regulation (GDPR). By using our Website, Software or Mobile app you agree to fully comply with and be bound by the following policy each time you use our Website, Software or Mobile app. Please review the following terms carefully.  


The terms "us", "we", and "our" refer to LocaChange , Our wetsite (www.locachange.com), the owner of this Website. A "Visitor" is someone who merely browses our Website. A “Member” is someone who has registered with our Software to use our Services. The term “User” is a collective identifier that refers to a Visitor, a Member or someone who has downloaded our Mobile app to use our Services.

This Privacy Notice describes the types of information we collect or receive, how we may use that information. The information we collect includes personal information and non-personal information, as such terms are defined below.

The Privacy Notice also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to ask us to (i) access, change or not use the personal information you have provided to us, (ii) withdraw any consent you previously provided to us, and (iii) answer any questions you may have about our privacy practices.

Your Consent

By using our Website, you consent to the collection and use of this information by us as set forth in our Privacy Statement and amended from time to time. If we decide to change our privacy practices, we will post those changes on this page so that you are always kept informed of what data we collect, how we use it, and under what circumstances we disclose it. Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.

Your Privacy

We are committed to respecting your privacy. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That's why we have put a policy in place to protect your personal information. You may always visit our site and browse without giving us any personal information. Please read on for more details about our privacy practices.

Our Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person. You may choose to provide personal information to us when you use our website. Because we change our features from time to time, the options you have to provide us with personal information also may change, but here are some examples of situations in which you may decide to provide personal information to us:

  1. Contacting us for any reason, such as by email, including customer support;
  2. Using our website or services when personal information is required for use or participation.

The personal information we collect from you will vary depending on the service you are using, the site you are visiting, and how you access it. However, the personal information you provide generally may include the following:

  1. Email address, full name, zip code, country, phone number (which may include mobile phone number), your billing address and other payment information, depending on how you purchase a product from us;
  2. Details of any requests or transactions you make through the Services. All payment information you submit is collected and used by our payment processors in accordance with their privacy policies. We do not store your payment information apart from the last four digits of your account, expiration date, and country, which we require for tax, government regulatory, and security purposes;
  3. Information about your activity on and interaction with www.locachange.com (such as your IP address, the type of device or browser you use, and your actions on the site); and
  4. Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem).

Because we directly ask you to provide personal information in these cases, you often will be able to tell from our specific requests what types of information we receive from you. We collect this information for reasons such as:

  1. To understand your needs and provide you with a better service.
  2. To supply to you services purchased via the website, and to process your payments.
  3. For statistical purposes and analysis for management purposes in order to administer the website or improve our products and services.
  4. Internal record keeping, and administrative purposes, and to inform you about our events, services or products, or other related information that we think would be of interest to you, as explained above.
  5. To communicate marketing messages, newsletters and details of our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or email or similar technology (you can inform us at any time if you no longer require marketing communications).
  6. From time to time, we may also use your information to contact you for market research purposes or to customise the website according to your interests.

When using LocaChange App, we need to collect your location information, we may obtain your location information through IP address, GPS, Bluetooth, WiFi or base station, etc. for the purpose of providing accurate location services and situation location sharing services, the location information will be presented to you on the map. In addition, in order to ensure a good user experience and the function of real-time location sharing between the two parties works properly, the application needs to be able to locate and report real-time location information in the background as well. If you cannot get location information in the background, the real-time location and history you see cannot be guaranteed to be true, and you will not be able to respond to requests for each other's location in a timely manner. This permission requires your authorisation and refusal to provide this information will affect the ability to locate and share locations. You can choose to refuse to provide location information. In some cases, if you decide not to provide it, you will not be able to use the features associated with this permission. Please understand that we are unable to meet all of your requests due to technical limitations and other reasons.

In addition, in order to provide you with better services, we use third-party SDK services, and we need to collect your device identification, operation logs and other information for analysis and optimization of application performance.We will not actively share your personal information with any third-party without your authorization.You can learn the specific information of the third-party SDK service providers connected to this software through umeng SDK.

When you use the GPS features and services, we will process your personal information as follows:

Features and Services
Types of Personal Information
Description of Personal Information
Purpose of Usage
Applicable Version
GPS Features Device Information Device information include device identification information (Android ID, IDFA, IDFV), system information (OS version, device brands and model, device configuration) and application information (application name) In order to improve the accuracy and success rate of GPS services, we provide continuous GPS services for specific continuous positioning scenarios, and provide you with problem tracking, troubleshooting, diagnosis services and data statistics to ensure the safe and normal operation of products and services. Android GPS SDK iOS GPS SDK
GPS Flutter plugin
Location Information Location information may include latitude and longitude, GNSS information, WiFi address and signal strength information, WiFi status, WiFi parameters, WiFi list, base station ID data information, operator information, device signal strength information, IP address, Bluetooth information and sensor information (acceleration, gyroscope, direction, pressure, rotation vector, light, magnetometer). In order to return your precise or rough location information to the developer application and help the developer to provide you with relevant services based on your location information. Where sensor information is only used in specific continuous GPS scenarios such as tunnels and used to provide you with continuous GPS services. Android GPS SDK iOS GPS SDK
GPS Flutter plugin
Net3work Type Such as mobile networks and WiFi networks. To improve the accuracy and success rate of location services, to provide you with problem tracking, troubleshooting, diagnostic services and data statistics to ensure the safe and normal operation of products and services. Android GPS SDK iOS GPS SDK
GPS Flutter plugin

Location information is sensitive personal information, you can stop our collection of your location information at any time by canceling the system authorization of the developer application to obtain the corresponding device permissions or other authorization settings provided by the developer application. But after that, you cannot use the location functions and services provided based on location information or achieve the intended effect of the relevant services provided based on location information.

Call of device authority

In order to ensure that you can use the GPS functions and services normally, we will apply for the following device permissions to your device system through the developer application. And we will ask for your consent before application.You can choose “Allow”or "Disable" permission request. After your authorization, we will open the relevant permissions, you can cancel the authorization in the system at any time, your cancellation will result in your inability to use the relevant functions and services, the GPS functions and services on the device permissions are called as follows:

Features and services
Device permissions
Purpose of Usage
Applicable Version
Types of Permission Authorization
GPS Features Telephone Telephone is used to provide you with problem tracking, troubleshooting, diagnostic services and data statistics to ensure the safe and normal operation of products and services. Android GPS SDK
GPS Flutter plugin
The authorization method is determined by the device system developer and the developer application. It is turned on when you agree to grant the permission to the developer application.
Tracking Tracking is used to provide you with problem tracking, troubleshooting, diagnostic services and data statistics to ensure the safe and normal operation of products and services. iOS GPS SDK
GPS Flutter plugin
Network Access Network Access is used to access location services for helping developers provide location capabilities for you. While access to WiFi information is used for network location. Android GPS SDK iOS GPS SDK
GPS Flutter plugin
GPS Return your location information to the developer app based on the permissions you choose (e.g., precise location, coarse location, single location only, etc.) to help developers provide services based on your location information. Android GPS SDK iOS GPS SDK
GPS Flutter plugin
Always Allow Access to Location Information Return your location information to the developer application continuously in the background scenario to help the developer provide services based on your location information continuously. Android GPS SDK iOS GPS SDK
GPS Flutter plugin
Storage Write and read location data to and from the expansion card in case of network anomalies to provide you with offline location functionality. Android GPS SDK

Our Collection and Use of Non-Personal Information

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use and process non-personal information for service improving purposes. For example, when you use our website, we may collect data from and about the "commercial electronic mail messages" and "transactional or relationship messages" (as such terms are defined in the CAN-SPAM Act (15 U.S.C. 7702 et. seq.) that are sent to your email accounts. We collect such commercial transactional messages so that we can better understand the behavior of the senders of such messages, and better understand new spam techniques to improve our products and services.

Information Collected by Automated Means

We may obtain certain personal and non-personal information by automated means when you visit our sites. The type of information we collect by automated means may vary, but generally includes technical information about your device, such as IP address or other device identifier. The information we collect also may include usage information and statistics about your interaction with our website. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, and other information about how you used our website.

In cases where you use a mobile device to access our sites, we will receive information about the location of your device. In some cases, even if you are not using a mobile device, information about your general location may be discernable from your device's IP address or the URLs we receive.

We use information we collect by automated means to understand our users and to determine their preferences. As a result, we can develop and deliver new or modified offerings, that are improved with our users' preferences in mind.

Here are some of the types of automated data collection that may occur when you use our sites:

Web Browsers

When you visit our website, your browser automatically sends us your Internet protocol ("IP") address so that the web pages you request can be sent to your computer or device. We use your IP address to determine additional information, such as whether the computer or device has ever been used to visit our site before, which site features were used most often, and how much time was spent on a page.


Please refer to our Cookie Policy page for more information about cookie collection and usage.

Can We Access or Does LocaChange Server Store the Personal Data on Your Device after You Use Our Software or Mobile App?

Our services help you manage, recover or erase data of your iOS devices. The data stored on your computer through iTunes or the data stored on iCloud are also involved. We do not collect or store any of these data on our server. These data will only be stored on your computer unless you grant permission to share them with us otherwise we have no access to them.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  1. With vendors, credit card processors, customer system managers and other service providers who assist us in operating our website, conducting our business, or providing Services to you, so long as those third parties agree to keep this information confidential in accordance with European Union's General Data Protection Regulation ("GDPR");
  2. In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  3. If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of LocaChange or others;
  4. In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
  5. With your consent or at your direction.

Your Choices

In certain cases, you may have choices about how we use and disclose your personal information. For example, we will ask you before we use your personal information for any purpose incompatible with those purposes identified in this Notice.

You can also choose not to give us the information we request, as described in the "Information You Provide to Us" section of this Notice. In some cases, if you decide not to provide information, we will not be able to provide you with access to the site you requested, or we may not be able to provide you with the service, feature or information you requested.

In some cases, you can stop or limit the information we collect by automated means. Please review the sections of this Notice titled "Information Collected by Automated Means" to learn more about how you may be able to stop or limit our receipt of that information.
You may also exercise and amend your choices by sending an email to us as specified in the "How to Contact Us" section below.

How We Protect Personal Information

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Links to Other Sites

Our Website provides links to other website. We do not control, and are not responsible for, the content or practices of these other website. Our provision of such links does not constitute our endorsement of these other website, their content, their owners, or their practices. This Privacy Policy does not apply to these other website, which are subject to any privacy and other policies they may have. You should use caution and review the privacy policies of any web sites, services or third-party providers that you visit from our website or our products to learn more about their information practices, which may be significantly different from ours

Children's Privacy

We do not direct our website to children, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a user who is under the age of thirteen, we will delete the information from our records.

Updates to Our Privacy Notice

This Privacy Notice may be updated periodically to you to reflect changes in our information practices or relevant laws. We will indicate at the top of the Notice when it was updated. Please review this Notice any time you access or use our sites to make sure you have reviewed the most recent version.